This entry was transcribed from a WhatsApp support call

Hello

I need to login to the Linyang Concentrator with my web browser to configure it, but I can't connect to it. Please help.

Change your IP to 192.168.8.234, network 255.255.255.0

I have changed my static ip

But still unable to login

Go to command prompt, type 'ipconfig' and press enter

(not the quotes themselves, only that inside the quotes)

and pls send me you screenshot of command prompt

have you tried browsing http://192.168.8.3:8080 ? or https://192.168.8.3  ?

Yes

Both i have tried

is it possible for you to successfully ping the DC?

Ping in the sense?

type 'ping 192.168.8.3' and press enter, and send me the screenshot of command prompt after 10 seconds

ok, try 'ping 192.168.8.234

no, ping yourself: 

you're still pinging 3

ping 234

Ok

Look, you have to be able to ping the DC from your laptop

Until you can do that, it doesn't help talking to me

this is Windows support