Plug and Play Scada provides an easy interface, with context sensitive Help provided on every page.
The typical end-user will not have administrative access, and should not need any training.
For the Power User or Reseller, free on-line Training material is available, as well as our FAQ section for deeper technical help. The technically astute should be able to teach themselves from these resources.
For those who still need training, or want to send employees for training, or Resellers who want to attain a preferred status with us and be recommended by us to do Plug and Play SCADA Installations for clients, Formal Training is also available on a number of topics.
| Course Name | Code | Short Description | Recommended for | Link |
| AMR Induction | 101 | Explains AMR and AMI, some of the possible configurations, and some of the pitfalls in the industry. | Everyone | download |
| General Installation of Meter Communications | 102 | Generally adding a meter on Plug and Play Scada and testing that it works. Considering various Communication options that are available, e.g. Multi-drop, RS485 vs. RS232, Different Meters Supported, Modems vs. Etherpads | Technicians | download |
| Installation of Communication - active GPRS modems | 104 | Working without an APN and the advantages and disadvantages thereof. The different modems that can support this: SmarTee modem; Maestro modem; Siemens TC65 modems; Enfora modem | Technicians | download |
| Installation of Communication - passive GPRS modems | 104 | Working with an APN and the advantages and disadvantages thereof. Configuring modems on the meter for APN; Configuring APN Routing from the Server. | Technicians | download |
| Installation of Communication - CSD modems | Why use CSD? (as a fall-back or for old modems). Requirements and Restrictions. Configuring Modems on the meter for CSD; Configuring CSD Modems on the Server. | Technicians | download | |
| Installation of Communication - Etherpads | 103 | Why Etherpads? (reliability and cost). What is an Etherpad. Configuring Lantronix etherpad on the meter for active or passive connection. | Technicians | download |
| Installation and testing: SDG's TOU-aware RTU | 106 | Working with Pulses & synchronizing Totals. RS485. Installation and Troubleshooting. | Technicians | download |
| Installation and testing: Wavenis Wireless Mesh | 107 | Limitations of Wireless. Why is Wavenis better than Zigby for metering. Working with Pulses & synchronizing Totals. Installation and Troubleshooting. Using WavenetExplorer and importing to Plug and Play Scada. | Technicians | download |
| Configuring Tariffs, TOU and Meter Accounts | 120 | How to set up Tariffs, Time-of-Use Calendars and Meter Accounts | Accountants | download |
| Monthly Billing Runs and Exporting | 121 | How to do formal Monthly Billing Runs on Plug and Play Scada, performing all the different checks before publishing and exporting the bills to a 3rd party accounting system. | Accountants | download |
| Customer Accounts and Permissions | 131 | How to configure different Roles and Permissions on you Plug and Play Scada account, including Customer Accounts. How to customize your client's web page and sub-domain. Explaining the Glass Wall. | Admin Staff | download |
| Prepaid Facilities,Ledgers and Connectors | 122 | Prepaid Facilities,Ledgers and Connectors. | Accountants | download |
| Reports | 141 | Covers Different Reports | Accountants | download |
| Fault Finding and Auditing | 126 | General Fault Finding and Auditing of data | Accountants & Technicians | download |
| Test Bench | 150 | Test Bench | Technicians | download |
| MDUS | 160 | MDUS | Accountants & Technicians | download |
| MDUS Advanced | 161 | MDUS Advanced | Accountants & Technicians | download |