Profile graph date problem

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rudiemm
2012-02-06 06:37

Question:
Very often when you choose a date range for the profile graph, it displays the correct date and data on the profile graph, but it doesn?t seem to remember your date selection for use on other reports.

Example,
I?m looking at a profile graph, and choose date
Date selector comes up, choose desired date and click submit.
All seems fine, graph has the correct data displayed.
However it should now say refresh graph above the choose date button, but it says generate new graph.

When this happens, if you choose something like let?s say the statistics, it asks for the date period, but I want the date period to be as per the profile graph as it is with a normal situation.

It?s very hard to reproduce this error as it is erratic.


Tags: apifunds recieverledger
Avatar

rudiemm
2012-02-06 06:38

Answer:
It appears that happens when some web content loads incompletely. Please reload the page and try again.
When it happens again, please save the html source of the profile page and email to me. Pls also send through Any JavaScript errors that may have occurred. This would help us to make sure it isn't another problem, and help us to understand the ways it fail better.


Tags: remote backupremote supportsoftware upgrades
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