PNP Scada Server stops working about once a week, requires reboot.

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nblpower
2020-08-27 15:20

Hi All

As per the unanswered e-mails I've sent the last few weeks, we are experiencing great frustration with out PNPScada server. It stops working about once a week. The server itself seems fine, I can still log into it via Putty, but I cannot access the PNP Scada web interface and our data recording via SNMP also stops working. I have to log in using Putty and then do a reboot for it to work again.

Please see attached screengrab of errors generated by the software.

I'm not sure what our way forward is. We cannot continue like this. 

Thanks


Renaldo


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sdg.matiaan
2020-08-28 10:45

Hi Renaldo, that screengrab of the errors does not point to any problem.
Can I ask that you give your server a static internet IP so we can log into your server to troubleshoot the problem?

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administrator
2021-01-11 09:41

Hi Matiaan

I cannot give you that unfortunately, but can I give you Teamviewer access on my PC and then you access the server from this side?


Thanks

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