Garnish problem

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pnpscada-user
2020-09-09 09:26

This post was transcribed from a support call

Thank you, can you please confirm this part:

Specify the maximum percentage of the payment that can be deducted. Normally, the second Ledger would be negative, representing the debt owed by the payer. So when that amount reaches 0 (zero), the Garnish Order will stop deducting money from payment


Tags: garnish
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sdg.marinusvz
2019-12-10 09:22

pretty self explanatory

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pnpscada-user
2019-12-10 09:22

Do I set up a ledger, where all the vending amounts will go into?

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sdg.marinusvz
2019-12-10 09:23

if you want to

I take it, this is not a debt they are paying back?

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pnpscada-user
2019-12-10 09:23

No it's not

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sdg.marinusvz
2019-12-10 09:23

So typically, there are for example municipal by-laws that says you can take some of the guys prepaid electricity payment to pay other debts (Cape Town). This functionality was specifically geared towards that. But you can use it for other things.

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pnpscada-user
2019-12-10 09:23

Okay I will set up one to test

A test garnish order has been set up, therefore 2 x ledgers.


A top up was made but on the other ledger there is nothing?

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sdg.marinusvz
2019-12-10 09:25

(pls remember to give more details on an actual support call)

try to pay money into the other account? Or try to deduct money from the destination account first to make it negative.

did you tick the checkbox? I see the one you didn't pay in to is zero, so he 'doesn't owe any money'

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pnpscada-user
2019-12-10 09:25

Where is the check box

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sdg.marinusvz
2019-12-10 09:25

on the add dialog box window

it says to always deduct, not just when owing

if you didn't check that box, it will only garnish if the second ledger is NEGATIVE

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