Transcribed from an email thread:

Hello Corrie, I struggle to read the following meters.

28111211

28111206

28111214

28111209

28111207

28111206, all Elster A1140 on a casual Kocos modem. Since 15/11/2017 they will not read. Can you see if you can do something from your side?

Then the following meters:

21105827

21105826

21105825 and

21105828, all Elster A1700 meters. Can not read data since 29/11/2017. Can you also see if everything is ok on your side?

regards

<client name ommitted>

(translated from Afrikaans with google translate)

Hi

The problem is as follows.

The modems do not connect to the server.

To find fault is to send a sms to the modem NET and see if the modem is running and whether the settings are correct.

The next thing if it's work to send AT + CSQ and see if there's good signal 17 is average and 31 is full of signal.

Keep in mind that an SMS can be accessed because the modem's Internet and SMS radio differs and SMS is stronger

I have just received SMS and no Word.

Well, I did have airtime on the modems and they do not even smith on sms.

I suspect that there is one of the following mistakes:

a: The modem is off or dead.

b: The SimCard did not get back every single month and died.

c: There is no longer open space in that aria.

I hope to help.

Kind Regards

<Technician name ommitted>

Support @ SDG Tech

Tel: 010 003 1015

www.sdgtech.co.za